Immediate help with technical issues
Our team is available via direct line during your event. Average response time under 3 minutes – to keep your stream stable.
We are here for you – for questions about your next live stream or digital event.
Phone +43 7800 4669
Deutschstraße 1
Mon–Fri 9:00–18:00
Sat by appointment
All-round support for your live broadcast
Our team is available via direct line during your event. Average response time under 3 minutes – to keep your stream stable.
For changes to the setup or pre-planned adjustments, use our ticketing. We respond within 2 hours (Mon–Fri, 8 am–8 pm).
Reach our technicians directly from the streaming interface. Ideal for quick questions about overlays, switching, or audio levels.
Our FAQ covers the most common topics: encoder settings, bitrate optimization, viewer limits, and platform integration. Available around the clock.
Schedule a free technical check. We simulate your stream, check latency and quality – so everything is perfect on event day.
For extensive productions, a dedicated project manager is at your side. Including preparation, coordination with your team, and debriefing.
Stay connected – choose your channel
Answer three short questions – we will recommend the right streaming format for you.